Privacy Policy

At Petworth Pop Up, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, and store your information when you visit our website, contact us, make a purchase, or interact with us online or in person.

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Who We Are

Petworth Pop Up is the data controller responsible for your personal information.

If you have any questions regarding this Privacy Policy, please contact: hello@petworthpopup.co.uk

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Information We Collect

We may collect the following information:

• Your name

• Email address

• Telephone number

• Delivery address (where postage has been arranged)

• Information you provide when contacting us

• Purchase information relating to items bought from the shop

• Website usage data through cookies and analytics tools

 

How We Use Your Information

We use your information to:

• Respond to enquiries

• Arrange postage and delivery of items

• Process payments and refunds

• Provide customer support

• Send marketing emails (only where consent has been given)

• Improve our website and services

• Comply with legal obligations

We only collect information that is necessary for the operation of our business.

 

Marketing

If you choose to join our mailing list, we may send you occasional updates about events, pop-ups, promotions, and news from Petworth Pop Up.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting: hello@petworthpopup.co.uk

 

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use the site.

You can manage or disable cookies through your browser settings.

 

Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes.

We may share information with trusted service providers where necessary to operate our business, such as:

• Payment providers

• Delivery couriers

• Website and email service providers

These providers are required to keep your information secure.

 

Keeping Your Information

We keep your information only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.

 

Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information

• Withdraw consent to marketing communications

• Object to certain types of data processing

To exercise any of these rights, please contact us at:

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

 

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

 

Children’s Privacy

Our website and services are not intended for children under 16, and we do not knowingly collect personal information from children.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Last updated: May 2026